Front Office Automation:
Improve Processes and Eliminate Data Entry

Date 7/20/2022


About the event

As businesses struggle to survive, grow, and even thrive during the current economic climate, implementing automation at key points can deliver significant competitive advantages that set you apart from your competition. Driving ROI through automation typically isn’t a one-and-done endeavor. When properly executed, maintained, and improved over time, automation will lead to improved efficiency, better quality of life for employees, and reduced human error.


In this presentation, join us and Jerritte Couture, President of Edge Webware, to explore what web automation is, how you may be able to leverage it for the front end of your business, how to get buy-in from your team, and what to expect during the implementation process.

Learning never ends


Jerritte Couture photo
Jerritte Couture

Keen insight and a wise suggestion from his college advisor caused Jerritte to shift from the field of Counseling Psychology to Human Factors Psychology while attending Wright State University. A Minor in Computer Science was a natural addition to this track. And the rest is history. While working full time, Jerritte graduated cum laude as part of the Department of Psychology’s Honors Program, including publishing his Honors thesis research in the International Journal of Human-Computer Interaction. Many design & development firms tout their usability “expertise.” Jerritte has the credentials and experience to back it up. After graduating from WSU, Jerritte worked with a hand-picked development team to concept, design, and develop a property management system for National City Bank (now PNC Bank). On the heels of that mammoth project, and after seven years of working toward the goal, Jerritte decided to partner with a lifelong friend in 2006, creating what is now Edge Webware, Inc.


Outside of the office, Jerritte is married to his beloved wife, Lisa, and has been blessed with two wonderful step-children. A devoted, practicing, and self-conscious Christian, it is his chief end to glorify and enjoy Christ Jesus in all that he does. This permeates every aspect of his life, including how he manages and directs Edge Webware. In his spare time you’ll find him with a soccer ball at his foot or a pair of drum sticks in his hands. And when he’s in need of a little adrenaline, you might catch him jumping from a perfectly good airplane or dragging his knees around a race track on his sport bike.

Watch our Replays

Don’t Automate a Bad Process Webinar:

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Front Office Automation:

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