Women in Manufacturing Breakfast Series
Women in Manufacturing Breakfast
The Women in Manufacturing Breakfast Series will be held the second Tuesday of each month. This series is designed to support women in manufacturing, help to increase the number of women in manufacturing roles, and facilitate real conversations that are focused on topics that matter to women in the industry. We will encourage women to work in manufacturing, address tough issues and identify solutions to challenges; in an environment that lifts and strengthens one another both personally and professionally.
Held the second Tuesday of each month in 2017
8:00 a.m. to 9:30 a.m.
1700 S. Patterson Blvd.
Dayton, Ohio 45409
Secrets to Superior Customer Service
It is often said that your customer service team is the face of your company. How your customer service team handles your customers and the issues that inevitably come up, has a direct impact on your business. In this presentation, we will discuss the five steps that you can take to ensure that your clients are treated well, have a positive opinion of your company and continue doing business with you.
Speaker: Tamara Wamsley
Tamara Wamsley is a marketing and business strategist. Tamara has more than 20 years of real life experiences in a variety of customer service and sales roles including retail, call centers, trouble shooting, consulting, and management. She has worked with customers face to face and around the globe.
Her passion is in helping businesses to overcome marketing and communication obstacles. Her strategic brain loves tackling business problems and devising innovative solutions that help improve the bottom line. Tamara is well known for her natural ability to explain complex concepts in a way that everyone can understand and for her ability to find the perfect words to communicate in any situation. Tamara received her BA in Economics from Wright State University, where she focused on consumer insight.